Eligibility There are a few eligibility requirements; you have to be an Australian Resident or have access to Medicare. We also need to have a chat to you if you have had, in the last five years, made three or more travel insurance claims, had insurance declined or cancelled, have been in prison, or have any criminal convictions before confirming you are eligible. Check out the PDS for a full list of conditions. Existing Medical Conditions Freely covers a lot of pre-existing medical conditions - BUT there are medical conditions that we don't. Check out our PDS for a full list of supported pre-existing medical conditions. Devices Currently Freely is only available on iOS (5S and up) & Android (7.0 and up) Target Market Determination (TMD) Not all insurance products are suitable for everyone. Our Issuer, Zurich Australian Insurance Limited (ZAIL), have produced a document which describes who the Freely product is appropriate for (target market), and any conditions around how the product can be distributed to customers. Check out the TMD for more information.