Frequently asked questions

How can we help you?

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Why do I need travel insurance?
How do I get a quote on your website?
How do I get a quote on the Freely app?
Can I still use Freely without downloading your app?


Will I be covered for trip cancellation?
What if I contract COVID-19 while traveling?
What type of coverage would I have if I'm quarantined while on my trip?
How can travel assistance help if I test positive for COVID-19 while traveling?
The flexible travel insurance app that lets you explore Freely!

Speak with our support team

We’re available Monday to Friday 8:00am–7:00pm CT.