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Our support team is available to answer any inquiries or claims from Monday to Friday 8:00am–7:00pm CT. If you need emergency assistance, our medical and safety specialists are available 24/7.

Still got questions?

Answers to some of the most common queries we get are outlined below, but if you're still scratching your head over something Freely-related, jump across to our FAQs page and see if it's been answered.

Who can use Freely?
What COVID-19 stuff is covered?
How can Freely help me in an emergency?
How will my location be used?
How do I make a claim?
How do payments work?