Make a claim

Time to put your travel insurance to use?

Making a claim is quick and easy.

How to make a claim online

Enter your plan code (i.e. ZF-0323 which you will find in your policy documents) at the top of the Travelex Insurance Claim page and click ‘Submit’

Gather your evidence and supporting documents, follow the prompts and submit your claim.

What happens next?

That's all we need from you for now! It may take up to 10 business days for us to review your claim, so hold tight while we take a look and get back to you.