What's covered?
We've simplified travel insurance with our bundled Explorer Plan that you can build upon with extra coverage. This way, you only pay for the coverage you need on the days you actually need it.
With its endless rice paddies and world-famous surf breaks, the Indonesian island of Bali has long enchanted Australian visitors. Although it’s a friendly destination, Bali’s rumbling volcanoes, cheeky monkeys and non-potable tap water mean it might be a good idea to consider getting travel insurance. We can help with that.
We've made buying travel insurance easier by bundling medical, trip and belongings cover in our single Explorer Plan. Get a quote and buy your policy in minutes.
If you need additional coverage for your trip or favourite gadgets, you can build upon the Explorer Plan by adding any of our Trip Extras.
Last-minute ski trip? Need a rental vehicle or motorcycle for the day? Embrace spontaneity and toggle on additional activity coverage for the days you need it.
Planning to ride a scooter in Bali – as a driver or as a passenger? To be eligible for cover, you must add our Motorcycle and Moped Riding Boost to your base policy for all the days that you’re riding and meet the requirements set out in the PDS.
We've simplified travel insurance with our bundled Explorer Plan that you can build upon with extra coverage. This way, you only pay for the coverage you need on the days you actually need it.
We provide coverage for overseas medical expenses, including hospital expenses for approvable claims. If things go really wrong, we can help with emergency repatriation or evacuation to bring you home.
Only applies to Overseas Explorer Plan
If you need to amend, delay or cancel your trip, we can help smooth out bumps in your travel plans. You can even increase your cancellation coverage in increments of $1,000 by paying additional premiums.
Build on your Explorer Plan by adding Trip Extras to get greater protection for your personal belongings, and enhanced delay and cancellation coverage. You can also toggle on Daily Boosts to get coverage for certain activities, from motorbike riding to adventure sports – and toggle them off when your plans change!
Even on a dream trip to Bali, travel doesn’t always go to plan. The Indonesian island is impacted by contaminated drinking water, active volcanoes and the rabies virus, and its increasingly trafficked roads and high flow of tourist drivers means it also has one of the highest road death tolls.
The Australian Government’s Smartraveller website advises travellers to get insurance "regardless of who you are, where you're going and what you're doing.” In Bali, if something goes wrong and you need financial and practical support, travel insurance may come in handy.
Freely is a travel insurance and safety app that offers travellers coverage for a range of scenarios that may arise in Bali. With a Freely policy, you’ll also get 24-hour access to our team of medical and emergency specialists, live chat with customer support and the ability to toggle cover on and off using the Freely app.
While our base policy provides unlimited medical coverage for travellers in Bali, this does not automatically extend to costs incurred as a result of riding on a scooter or motorbike. If you hop on a scooter or motorcycle as a driver or as a passenger, you need to add our Motorcycle and Moped Riding Boost to your base policy at an additional cost for the days you’re riding, and you also need to meet certain requirements in order to be covered.
For more detail, be sure to read the PDS.
Getting to Bali from Australia is super easy due to the variety of relatively cheap flights offered by airlines such as Jetstar, Virgin Australia, Malindo and AirAsia. Bali’s international airport is called I Gusti Ngurah Rai, and depending on which Australian airport you are flying from, the journey will take you between three and seven hours. The average travel time for direct flights from Sydney or Melbourne to Bali is just over six hours!
If you have an Australian passport with at least six months’ validity, you are eligible for Indonesia’s Visa on Arrival or e-Visa on Arrival. This can be purchased when you land at some international airports – including Bali’s. It’s valid for 30 days and costs around $50AUD. You also need to have a flight out of Indonesia booked as proof that you will not overstay.
On February 14, 2024, the Balinese government also introduced a levy for foreign tourists that costs IDR 150,000 (about $15AUD).
For the latest travel and visa requirements, always be sure to check the Australian Government website Smartraveller and organise the right travel documents before travelling.
Bali is an island in Indonesia – an archipelago that is dotted with active volcanoes. Many of these are not just a magnificent sight to behold, but are also very sacred to the local people. When the volcanoes occasionally rumble or erupt, they can spew out clouds of ash that make flying in a plane rather tricky.
In addition to ash clouds, Bali can also be impacted by other natural disasters. Our travel insurance for Bali can provide some protection for you if you are directly affected by an unforeseen natural disaster. Check out the PDS (product disclosure statement) to learn more about what is and isn’t covered when a natural disaster occurs.
It’s important that you stay informed about any forecasts for natural disasters in Indonesia ahead of your trip. For the latest travel advice, be sure to refer to, and keep up-to-date with, the Australian Government website Smartraveller before travelling.
Please note that we don’t offer coverage for claims directly arising from you not following an advice or warning of “Do not travel” on the advice issued by the Australian Government on the smartraveller.gov.au website.
Yes, we may provide cover – but you need to add our Motorcycle and Moped Riding Boost at an additional cost to the base policy for all the days you plan on riding or being a passenger. (Our Explorer Plan alone does not automatically cover moped or motorcycle riding.)
Additionally, as a general rule, regardless of the bike’s engine capacity, you must be wearing a helmet while you ride and you cannot be racing, participating in a professional capacity or doing motocross. If you’re a passenger, the person driving the bike needs to have a valid licence for riding that vehicle.
Be mindful that there are several terms, conditions and exclusions that apply to this Boost, which you must be aware of before purchasing our travel insurance.
For more details, be sure read the PDS.
No, we will not pay for claims involving, arising from or related to your impairment due to you drinking too much alcohol which is evidenced by the results of a blood test which show that your blood alcohol concentration level is 0.19 or above (which puts you at nearly four times the legal driving limit in Australia of 0.05).
Keep in mind that a blood test is not always available, so we may be required to look at the report of a medical practitioner or forensic expert, the witness report of a third party, your own admission, your description of the event or the advice of a treating medical professional.
Be aware that any claims relating to substance or drug abuse (be it over-the-counter, prescription or otherwise), including the use of non-prescription drugs or substances, are not covered by Freely.
The Indonesian Government has put lots of work into countering the threat of terrorism within its borders ever since the 2002 Bali bombing, and the island is relatively safe on that front. However, the Australian government continues to warn of the ongoing risk of terrorist attacks in Indonesia, so it is always a good idea to stay alert to possible threats and take official warnings seriously.
Unfortunately, Freely will not cover you for claims caused by an act of terrorism. An act of terrorism is defined as any act by a person, alone or with an organisation or foreign government, who uses or threatens force or violence, aims to create public fear or aims to resist or influence a government, or has ideological, religious, ethnic or similar aims.