Overseas
Domestic
What's covered in the Overseas Explorer Plan

There are certain things that really should be covered when you go away, so we've grouped them into our Explorer Plan to make it easier for you.

Cover for your health

Accidental death$10,000

If you suffer an injury caused solely and directly by violent, accidental, visible and external means (as opposed to being caused by sickness or disease) that results in your death, we will pay your estate the amount (provided your death occurs within one year of the accident).

Disability$10,000

If you suffer an injury caused solely and directly by violent, accidental, visible and external means (as opposed to being caused by sickness or disease) that results in your permanent total loss of sight in one or both eyes or the loss of use of one or more limbs, we will pay you the amount shown in the Plan purchased (provided the loss occurs within one year of the accident).

Cover for medical

Overseas medical expenses$Unlimited~

Overseas emergency dental$Unlimited~

Overseas emergency repatriation$Unlimited~

Overseas emergency evacuation$Unlimited~

Existing medical conditionsLimits apply

Accidental death$25,000

Disability$25,000

Cover for your trip

Trip cancellation and amendment$5,000

Additional expensesLimits apply

Travel delay expenses$2,000

Resumption of journey$2,000

Special events$2,000

Personal liability$3,000,000

Cover for your stuff

Lost, stolen or damaged luggage$10,000

Luggage delay$1,000

Passport and travel documents$1,000

Lost or stolen money$500

What's covered in the Freely Domestic Explorer Plan

It's easy to assume that travel insurance is only necessary for overseas holidays – but travelling domestically within Australia's borders carries many of the same risks! Freely offers coverage for all domestic travel: from the bustling hubs of Sydney and Melbourne to more regional, nature-based destinations such as Tasmania and the Gold Coast.

Cover for medical

Accidental death$10,000

Disability$10,000

Cover for your trip

Trip cancellation and amendment$5,000

Additional expenses$10,000

Travel delay expenses$2,000

Resumption of journey$2,000

Special events$2,000

Personal liability$200,000

Cover for your stuff

Lost, stolen or damaged luggage$10,000

Luggage delay$1,000

Lost or stolen money$500

There’s a lot of detail to unpack in the above, so refer to and read the Combined FSG/PDS for more information. To learn about the Target Market for this product, you can read our TMD.~ Medical and dental cover will not exceed 12 months from onset of the illness or injury.

Take us with you for a safer way to explore!
Here's what our travellers have to say about us

Used Freely twice now and both times have had an amazing experience. We made claims for both trips due to travel delays/cancellations and freely were amazingly accomodating and helpful. We use freely every time now! So easy and so great.

briannaortega06 on App Store

Booking insurance for my partner and myself was done in legitimately 5mins and at a reasonable cost.

BenFromBoronia on App Store

First time purchasing travel insurance on an app rather than a browser and it was easy to use and pick add ons. Would recommend.

david_junior21 on App Store

Really happy with my Freely experience! Love that I can just easily add my trips and add on additional protection if my plans change. Well done Freely team!

Howdyhihello on App Store

I’ve used Freely twice now and I’m so impressed with the app and the ease of applying for insurance. Haven’t had to claim yet (thankfully!), but will keep using them as it literally takes less than 5 minutes to buy travel insurance!

Jo77777777 on App Store

This is an amazing product. Everything is very easy to complete, excellent customer service and very efficient claim service. I highly recommend Freely.

even trouble on App Store

Love that I just add in my trips and I’ve got travel insurance just like that!

lilyinez on App Store

Need extra coverage for your trip?

Build on your Explorer Plan by adding Trip Extras to get greater protection for your personal belongings, and enhanced delay and cancellation coverage. You can also toggle on Daily Boosts to get coverage for certain activities, from motorbike riding to adventure sports – and toggle them off when your plans change!

App features

Get a quote

Booking a trip? Get a quote in minutes with the Freely app for your next adventure.

Easy-to-submit claims

We know accidents can sometimes happen while you're away, so we’ve made it easier to start a claim with the Freely app.

Add Daily Boosts

For example, if you unexpectedly get the chance to go skiing, you can use our app to add a Snow Sports Boost – in real time!

Safety alerts

With our built-in SOS feature, you'll receive geo-specific safety alerts in near real time.

Medical and emergency assistance

Get in-app support while you're on your trip with 24/7 access to telehealth and our medical and emergency specialists.

Chat support

Got questions? Get help by speaking with our support team via live chat every day 7am–7pm (AEST/AEDT).

Take us with you for a safer way to explore!

What cover are you after?

Why Freely?

Only pay for the extra coverage you need on the days you actually need it.

Update your policy on your trip so you can embrace travel spontaneity.

Get 24/7 support in-app with access to our medical and emergency specialists.

Giving back to people, places and the planet

Still got questions?

Answers to some of the most common queries we get are outlined below, but if you're still scratching your head over something Freely-related, jump across to our FAQs page and see if it's been answered.

Why do I need travel insurance?
How do I get a quote on your website?
How do I get a quote on the Freely app?
Can I still use Freely without downloading your app?
I'm already travelling and forgot to buy insurance. Can I buy it now?
Is there a cooling-off period in case I change my mind?
Do you provide COVID-19 cover?
Do you cover existing medical conditions?

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