Download the app
For the best experience download the Freely app
Download the app
For the best experience download the Freely app
Continue in browser
Please Note: you will need to download the app in order to change or update your policy
Download the app
For the best Freely experience we recommend downloading the app
Continue in browser
Please note: you will need to download the app in order to change or update your policy.
Making a claim is quick and easy using the Freely app or online. If you're having trouble, reach out using the in-app chat or over the phone and we can walk you through the process.
someone from our claims team will be in touch with you soon.
Day One: Your claim is received by the Freely team.
Days 2-3: We'll start processing your claim 48-72 hours later, and will be in touch regarding any supporting documentation we require.
Week 1-2: Within one to two weeks from there, your claim will be processed and you will be notified of the outcome.
Don't have the app? No problem. Our friendly customer support team will be happy to assist you.