Ready to cruise into adventure? Whether you’re soaking up the serenity of the Murray River, setting sail from Sydney to Hobart or cruising the Caribbean, make sure your travel insurance is shipshape.
Depending on the type of cruise you’re taking, you may need to add our Cruise Cover Boost. It’s mandatory for multi-night ocean or seagoing cruises, both overseas and domestic.
Cruising covered when Cruise Cover Boost added at an additional cost to the base policy.
Travel insurance is important because it provides protection and assistance in case unexpected events occur during your trip. It can cover a wide range of situations such as medical emergencies, trip cancellations or interruptions, lost or stolen belongings, and even emergency medical evacuation while you're travelling. Yes, it's an extra cost – but the cost of not having insurance can often be a lot higher.
To get a quote on our website, follow the steps below:
To get a quote on the Freely app, follow the steps below:
Please note that the specific steps may vary slightly depending on the version of the app and your device's operating system.
Yes, you can get a quote and buy a Freely policy through our website, without downloading the Freely app.
But to be able to access and adjust your policy – and to toggle Daily Boosts on and off – you will need to download the Freely app.
Yes, you can buy a policy while you're already travelling. However, please note that there is no cover under any section of the policy for any event that has occurred already or that arises within the first 3 days of buying the policy while you're travelling.
Yes, Freely offers a 21-day cooling-off period. If you cancel your policy within 21 days of the original date of issue, you may be eligible for a full refund. If you cancel your policy outside of the cooling-off period, you may receive a partial refund.
Yes, Freely offers COVID-19 coverage in our Domestic and Overseas Explorer Plans such as:
1. Pre-departure cancellation
2. Illness or hospitalisation (Overseas Explorer Plan only)
3. Repatriation (Overseas Explorer Plan only)
Please note that the specific coverage and conditions may vary depending on the policy type and other factors.
For more information, read our PDS.
Yes, we offer cover for a range of existing medical conditions.
We ask all travellers to declare existing medical conditions when getting a quote. Some conditions are automatically covered by our Explorer Plan, while others may require you to answer a few questions about your condition/s in an online health assessment. This helps us to determine whether we can cover your condition/s or not.
Please note that adding cover for an existing medical condition may carry an additional premium.
See existing medical conditions for more information. Be sure to read the PDS to understand what’s covered.