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International travel insurance

4.8
App store rating
300k
Aussies covered
24/7
Emergency assistance
Remember:

What freely covers for international travel

We Australians are an adventurous bunch, whether we're surfing in Indonesia, skiing in the Japanese alps or eating our way around Italy. Our policy has a range of benefits that may come in handy next time you take an overseas trip.

Overseas medical and dental expenses

If you get sick or injure yourself overseas, you may be able to claim unlimited medical expenses incurred overseas. Cover will not exceed 12 months from onset of illness or condition.

Lost, stolen or damaged luggage

If your luggage gets lost, stolen or damaged, we may reimburse you for the cost of your bag and its contents (limits apply and depreciation may apply). You can purchase additional coverage with our Luggage Item Limit Increase Trip Extra.

24/7 emergency assistance and safety features

With Freely, you'll get 24/7 access to medical and emergency specialists, telehealth and geo-specific safety alerts designed to keep you safe.

Helpful Tip:
If your itinerary isn't locked in, when choosing a destination, select options such as 'All of Europe' rather than individual countries in the region. That way, if your plans change, you'll have coverage for any new places you visit in the region you selected.
Remember:

Find the right cover for your trip

One policy, endless adventure. All our overseas plans include medical expenses cover, your choice for trip cancellation cover and varying luggage cover limits as standard.

Overseas
Domestic
budget

Essentials

Just the basics.
Overseas medical expenses
$Unlimited~
Overseas emergency evacuation & repatriation
$Unlimited~
Cancellation
$3,000
(or cover chosen)#
LuggageΔ
$5,000^
Travel delay
$500^
Rental vehicle excess
COMPREHENSIVE

Explorer

The all-rounder.
Overseas medical expenses
$Unlimited~
Overseas emergency evacuation & repatriation
$Unlimited~
Cancellation
$5,000
(or cover chosen)#
LuggageΔ
$10,000^
Travel delay
$2,000^
Rental vehicle excess
$5,000
COMPREHENSIVE +

Explorer Pro

Fully loaded.
Overseas medical expenses
$Unlimited~
Overseas emergency evacuation & repatriation
$Unlimited~
Cancellation
$10,000
(or cover chosen)#
LuggageΔ
$15,000^
Travel delay
$3,000^
Rental vehicle excess
$10,000
budget
Essentials
Just the basics.
Cancellation
$1,000
(or cover chosen#
Additional expenses
$10,000^
LuggageΔ
Special events
Rental vehicle excess
COmprehensive
Explorer
The all-rounder.
Cancellation
$2,000
(or cover chosen)#
Additional expenses
$10,000^
LuggageΔ
$5,000^
Special events
$1,500^
Rental vehicle excess
$5,000
COMPREHENSIVE +
Explorer Pro
Fully loaded.
Cancellation
$3,000
(or cover chosen)#
Additional expenses
$10,000^
LuggageΔ
$10,000^
Special events
$2,000^
Rental vehicle excess
$8,000

~ Medical and dental cover will not exceed 12 months from onset of the illness or injury.
#The level of cover applies per policy.
^Limits, sub‑limits, conditions and exclusions apply.
*Liability collectively for Sections 12. Accidental Death, and 13. Disability is $25,000 on the Explorer plan, and $30,000 on the Explorer Pro plan.
ΔItem limit applies for any one item, set, or pair of items including attached and unattached accessories.

Need extra cover for your international trip?

Build on your travel insurance plan by adding Trip Extras to get pay-per-day cover for activities like skiing, motorcycle riding and adventure sports, as well as increased limits for your valuable items and extra cancellation cover.

 Travel insurance for an international trip

Travelling internationally is undeniably awesome, but it comes with all sorts of risks – from getting sick when your body encounters new germs (looking at you, Bali belly) to natural disasters interfering with your pre-paid holiday plans.

Not only can dealing with the fallout of mishaps like this be tricky in a foreign country, especially if there’s a language barrier, but they can also be enormously expensive. This is where travel insurance may come in handy.

Travel insurance can provide financial cover when things go wrong overseas. That’s why the Australian Government Smartraveller website considers travel insurance “as important as a passport” if you’re heading on an international trip.

Our overseas plans offer travellers $Unlimited~ overseas medical expenses (~medical and dental cover will not exceed 12 months from onset of the illness or injury), evacuation and repatriation, as well as benefits like lost luggage, stolen passports and trip delays.

Conditions and exclusions apply. Be sure to read our PDS to understand what’s covered.

Why is international travel insurance important?

The Australian Government’s Smartraveller considers travel insurance essential for overseas trips. Not only because it may reimburse you for mishaps like stolen luggage or additional expenses arising from flight delays – but because it can protect you from larger financial burdens arising from a medical emergency overseas.

Additionally, if you’re going to enjoy higher-risk activities like skydiving or snow sports, or you’re planning to rent a motorcycle or moped overseas, it’s important to ensure you have adequate cover for those activities.

Our overseas plans include benefits such as $Unlimited~ overseas medical expenses (~medical and dental cover will not exceed 12 months from onset of the illness or injury), evacuation and repatriation and automatic cover for some existing medical conditions (subject to the criteria in the PDS being met; for other conditions or if your conditions don’t meet the criteria, you can apply for cover).

Plus, we also provide cover for trip cancellation and amendment, lost and stolen luggage, and additional expenses arising from flight delays.

Our pay-per-day Trip Extras provide cover for snow sports, adventure activities, moped and motorcycle rental, rental car excess and cruising. To be covered, our Trip Extras must be added to the base policy at an additional charge.

Terms and conditions apply. For more detail, be sure to read the PDS.

Is it too late to get international travel insurance?

You can buy your Freely policy any time before departing on your trip – even if you’re sitting in the airport!

That said, sorting your travel insurance well before you depart can give you accessto the full range of benefits, including pre-trip cancellation cover if youneed to call the trip off for a covered reason, subject to conditions in thePDS.

If you’re already overseas, you can still purchase your travel insurance. Please note, however, that if you’re buying a Freely policy when already overseas, you’ll be subject to a three-day no-cover period.

For more detail, be sure to read the PDS.

Top tips for international travel insurance

Here are some helpful tips to consider ...

1

Keep up to date with official travel advice

Head to Australian Government website Smartraveller to read the travel advice for all the destinations you plan to visit. The site is updated regularly with information about natural disasters, political unrest and other crises that may impact travellers. You can also subscribe to keep up-to-date with any changes.

3

Stay in touch with someone back home

There’s a certain sense of freedom that comes with heading off on a trip – but it’s a good idea to give someone back home a detailed itinerary and make a plan to keep in touch regularly. These days, it’s very easy to get your phone working overseas with a local sim card, or you can even get sims that work in multiple countries – especially through many smartphones’ esim feature.

3

Read and understand the policy

Carefully go through the policy's Product Disclosure Statement (PDS) to grasp the details of your coverage. If you have any questions, don't hesitate to reach out to our customer support team – we're here to help.

Why choose freely

A car driving down a snowy road lined with snow covered trees

Only pay for the extra cover you need on the days you actually need it.

Hand holding a smartphone displaying the Freely app screen with a person swimming in the water, with a crowded beach and rocky shoreline in the background.

Update your policy on your trip so you can embrace travel spontaneity.

Person wearing a beanie and scarf looking at a phone at sunset with mountain silhouettes in the background.

Get 24/7 access to our medical and emergency specialists.

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Giving back to people, places and the planet

International travel insurance FAQs

What destination/s do I select for my international trip?
How do I add another destination on my policy?
How does international travel insurance work if I'm visiting multiple countries on one trip?
Do I need travel insurance for a short stopover or layover country?
What do I do if I'm not sure of every country I'll end up in on a long trip?
How do I extend my policy?
I'm already travelling and forgot to buy insurance. Can I buy it now?
Is there a cooling-off period in case I change my mind?
What overseas emergencies can travel insurance help with - medical, evacuation, or repatriation?
Does travel insurance cover overseas medical expenses?
How do I contact emergency support?
What happens if my flight is delayed?
What happens if I get robbed overseas?
What happens if my luggage is delayed?
Does Freely travel insurance cover natural disasters?
What is NOT covered by Freely travel insurance?

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