We love helping more people travel the world safely and freely.
We’ve covered over 300,000 Australians visiting destinations around the world – and counting.
Here are some of the reviews travellers have left for Freely travel insurance. (We read and reply to them all, by the way.)
Travel insurance is good value for money. I had an accident on my trip. Making a claim for my hospitalisation was straight forward with my Freely travel insurance. I had a receipt from the hospital and doctor, and they paid the bill. I would buy this insurance again.
Purchased for a recent trip, was great online site and competitive pricing. Downloaded the app for the trip and had everything I needed. Great to deal with and have recommended to friends.
Easy to contact by phone an Australian call centre. Responded to queries about details of cover clearly and promptly before travel. Rapid resolution of a major claim.
It's one of the most customisable policies we've seen, which means you'll only pay for the cover that you need.
Most insurers offer a degree of customisation, but none match Freely in terms of real time adjustments to coverage levels.
It was laid out in plain English that I understood,It was value for money more than any other insurance company, I will recommend and use again this company Freely insurance.
Replies to any of my emails were always prompt and helpful. I am thankful that Freely waited the several months for me to submit my full claim; I was so unwell there for a time and it took several months to be well enough to email my claim through.
Easy sign up. Better rates than other insurers. No fuss.
So lovely and easy to deal with. I havnt had to claim but have a traveller with a medical condition and they were awesome during the quote process and the price was also great.
Fantastic. I had a massive claim and it was never an issue.
Great value for what is included. Love the option of adding on while I'm away.
So easy & a great price!
Great prices have used them 3 times.
Insurance is something that you never want to use but in the case you do, you want to know they are on your side. I chose a Freely Policy due to its flexibility. We were skiing and this policy allows you to insure only the days you are skiing, or other activities you are doing. The sign up process is very easy and I liked a lot of the features, like being able to contact a doctor. I have paid ridiculous amounts on doctor call out fees in the past. This is a free service on the app. I also liked the fact that they were reasonably priced and are backed by Zurich.
Freely are legitimate and trustworthy, was worried about this when making a claim, but they honoured the policy and paid us when we had a huge dilemma after a flight cancellation turned into a 5 day drama involving thousands of dollars lost. Would recommend taking photos of everything! Including receipts. This all helped with the claim.
This is the best travel insurance app, it makes it so easy. I can’t believe it took so long for a company to do this.
I found the policy easy to negotiate & simple to follow. Very reasonable compared to other suppliers.
Easy application, well written documentation, easy to follow app.
Someone wise once said it’s never too early to plan your next trip. We’d love to travel with you.
