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Please note: you will need to download the app in order to change or update your policy.

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Emergency & Support

Either chat to a real human in the Freely App or via any of the below.

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Support Information

You can contact us using the chat function in the Freely app or via any of the below:

General:
‍844-246-8480
General Email:
freely-customercare@covermore.us
Hours of Operations: 8:00 am – 7:00 pm CT, Monday - Friday
Claims:
833-515-3316
Claims Email:
claims@zurichtravelassist.com
Hours of Operations: 9:00 am – 5:00 pm ET, Monday - Friday
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Emergency Assistance (anytime, anywhere)

We're available 24/7. Either use the chat function in the Freely app or contact us via any of the below:

Within USA & Canada:
1-833-515-3316
Worldwide:
1-416-479-8006
Email:
‍assistance@zurichtravelassist.com
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You're in good company.

With Freely, you know you're in good hands. The Freely plan is underwritten by one of the most trusted names on the planet, Zurich American Insurance Company, and offered by Cover-More Inc.

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